Buying a used phone: a practical inspection checklist
Guidance from Alemiin
Updated:
Two phones with the same name can have different storage, condition and repair histories. Collect the same details for each before comparing prices. This checklist helps you prepare questions and an inspection; it does not replace a technical assessment.
Ask for these details before meeting
A description such as ‘like new’ is not enough to compare offers. Ask for photographs of the actual device and answers you can check when you see it.
- The full model and storage: for example, an iPhone 13 with 128 GB rather than simply ‘iPhone’.
- The screen, frame and camera condition, including known faults and replaced parts.
- What is included: a cable, charger, box or purchase receipt, where available.
- The price and currency, location, delivery and any returns or warranty terms offered by the seller.
Try the device with the seller's permission
Turn on the phone and try the functions you use each day. A photograph of a lit screen does not show whether every button or port works.
- Type on the keyboard and check touch response across different parts of the display.
- Try the cameras, microphone, speaker, buttons and Wi-Fi.
- Check that the phone charges and look for visible damage.
- Ask about battery condition and actual use; a short inspection cannot establish full battery life.
For an iPhone, check the lock and repair history
Apple advises against buying an iPhone with Activation Lock enabled. The seller should resolve its connection to their account before handover; do not rely on a promise to remove it later. Where supported, check battery information and parts/service history using Apple's instructions.
Compare the complete offer
Write down the model, storage, condition, price and delivery cost for each phone. A cheaper offer may be missing accessories or need repairs. Keep the listing description and the agreement with the seller. Clarify unclear conditions before paying.